customer service representative(sales)sandy lin 15/f,tower2 ,bright china,building1,beijing.summary of qualificationsdemonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.exceptional communication/interpersonal and organizational skills.experience1989-present oxbridge,inc.interface with merchandising personnel,at all levels,and provide technical information on company products and services.interact with customers,providing advice in the selection of products.monitor production to ensure realization of customer specifications.<>
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